ASSISTANCE Ubigi for Maserati: Answers to your questions while using Ubigi services

TOP 5 questions

How do I connect my smartphone/tablet to the WiFi signal in my Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte MY21(-and above)?

How to enable Alexa in my new Maserati?

I do not get a network on the infotainment screen, what should I do?

How to top-up a Ubigi account?

What are the prices of the Ubigi top-ups ?

Car eligibility check

Which Maserati is eligible to Ubigi services?

Ubigi SIM card set-up

How are the Ubigi services embedded in my Maserati Levante / Ghibli / MC20/ Grecale / Quattroporte MY21(-and above)?

How do I connect my smartphone/tablet to the WiFi signal in my Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte MY21(-and above)?

How do I activate the WiFi services in my Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte MY21(-and above)?

How to turn on the Maserati Connect Wi-Fi hotspot in my Maserati?

Ubigi account and top-up

What is a One-Off data plan and a Recurring data plan?

How to create my Ubigi account?

How to reset the password of my Ubigi account from my iPhone/iPad connected in my Maserati?

How to reset the password of my Ubigi account from my Android device connected in my Maserati?

How to top-up a Ubigi account?

How to delete my Ubigi account?

What happens after I buy a new data plan?

What are the prices of the Ubigi top-ups ?

Where can I check Ubigi data plans available with my Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte MY21(-and above)?

What happens when my data plan expires? Can I continue to use my Ubigi connectivity?

My Ubigi data usage

How do I check my remaining data allowance?

My data plan has been used quickly, what could be the reasons why?

My internet connection works, but the speed is very slow. What can I do?

How can I control my smartphone/tablet updates from automatically consuming my Ubigi data plan?

How to enable Alexa in my new Maserati?

How to turn off the Wi-Fi hotspot in my Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte MY21(-and above)?

Vehicle resale

I am selling my Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte MY21(-and above), what should I do with my Ubigi account?

I have purchased a Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte MY21(-and above) as a second owner. How can I use the WiFi on-board services with Ubigi?

Resolving a connectivity issue

I get the message “you are trying to connect to Internet without data…” when I try to get to Ubigi.me, what should I do?

I do not get a network on the infotainment screen, what should I do?

Resolving a top-up issue

I purchased a top-up, the payment has been confirmed but I do not see the top-up added in my account, what should I do?