ASSISTANCE Ubigi for Maserati: Answers to your questions while using Ubigi services

Car eligibility check

Which Maserati is eligible to Ubigi services?

Ubigi SIM card set-up

How are the Ubigi services embedded in my Maserati Levante / Ghibli / MC20/ Grecale / Quattroporte MY21(-and above)?

How do I activate the WiFi services in my Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte MY21(-and above)?

How do I connect my smartphone/tablet to the WiFi signal in my Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte MY21(-and above)?

How to turn on the Maserati Connect Wi-Fi hotspot in my Maserati?

Ubigi account and top-up

What is a One-Off data plan and a Recurring data plan?

How to create my Ubigi account?

How to reset the password of my Ubigi account from my iPhone/iPad connected in my Maserati?

How to reset the password of my Ubigi account from my Android device connected in my Maserati?

How to top-up a Ubigi account?

How to delete my Ubigi account?

What happens after I buy a new data plan?

What are the prices of the Ubigi top-ups ?

Where can I check Ubigi data plans available with my Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte MY21(-and above)?

What happens when my data plan expires? Can I continue to use my Ubigi connectivity?

My Ubigi data usage

How do I check my remaining data allowance?

How to enable Alexa in my new Maserati?

My data plan has been used quickly, what could be the reasons why?

My internet connection works, but the speed is very slow. What can I do?

How can I control my smartphone/tablet updates from automatically consuming my Ubigi data plan?

How to turn off the Wi-Fi hotspot in my Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte MY21(-and above)?

Vehicle resale

I am selling my Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte MY21(-and above), what should I do with my Ubigi account?

I have purchased a Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte MY21(-and above) as a second owner. How can I use the WiFi on-board services with Ubigi?

Resolving a connectivity issue

I get the message “you are trying to connect to Internet without data…” when I try to get to Ubigi.me, what should I do?

I do not get a network on the infotainment screen, what should I do?

Resolving a top-up issue

I purchased a top-up, the payment has been confirmed but I do not see the top-up added in my account, what should I do?