Skip to content
← Back to questions
How to reset the password of my Ubigi account from my iPhone/iPad connected in my Maserati?

If you are using Ubigi in your Maserati and want to reset the password on your Ubigi account, please follow the steps below :

– In your car, turn the ignition to the on position and go to the Wi-Fi Settings on your infotainment screen :

– Tap on the Hotspot function to see the name of your vehicle’s WI-FI signal and password :


– Then, take your iPhone/iPad and go to Settings, then open WI-FI :


– Select the name of your vehicle’s WI-FI signal, then type the associated password and click on “Join” :

– You can now open the Ubigi app or go to http://ubigi.me and you will be automatically connected to your Ubigi account.

IMPORTANT : If you get the following screen at this step, please follow the instructions below:

– Clic on « Cancel » on the displayed screen, then on « Use Without Internet » and it will appear as connected to the WiFi signal :


– Once these steps completed, you can open the Ubigi app or go to http://ubigi.me and you will be automatically connected to your Ubigi account

– Once connected to your Ubigi account, click on the « Menu » button represented by a square with 3 bars at the top right hand corner :


– Go to the Settings tab, then you will be able to change the login, the email, the password and the language of your account.

Once you’ve modified your password (and other info if you wish), click on « Update » to register the changes.

If you now connect to your Ubigi account while you are not directly connected to the Wi-Fi signal of your car (ex : from a Desktop), you will need to use your new password.

Was this article helpful?
YesNo

Looking for something specific?

Other frequently asked questions:

What is a One-Off data plan and a Recurring data plan?

How are the Ubigi services embedded in my Maserati Levante / Ghibli / MC20/ Grecale / Quattroporte / Granturismo MY21(-and above)?

How to create my Ubigi account?

How do I check my remaining data allowance?

How to reset the password of my Ubigi account from my Android device connected in my Maserati?

How do I connect my smartphone/tablet to the WiFi signal in my Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte / Granturismo MY21(-and above)?

I get the message “you are trying to connect to Internet without data…” when I try to get to Ubigi.me, what should I do?

My data plan has been used quickly, what could be the reasons why?

My internet connection works, but the speed is very slow. What can I do?

How can I control my smartphone/tablet updates from automatically consuming my Ubigi data plan?

How do I activate the WiFi services in my Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte / Granturismo MY21(-and above)?

Which Maserati is eligible to Ubigi services?

How to enable Alexa in my new Maserati?

I purchased a top-up, the payment has been confirmed but I do not see the top-up added in my account, what should I do?

How to turn off the Wi-Fi hotspot in my Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte / Granturismo MY21(-and above)?

I do not get a network on the infotainment screen, what should I do?

How to top-up a Ubigi account?

How to delete my Ubigi account?

What happens after I buy a new data plan?

What are the prices of the Ubigi top-ups ?

Where can I check Ubigi data plans available with my Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte / Granturismo MY21(-and above)?

What happens when my data plan expires? Can I continue to use my Ubigi connectivity?

I am selling my Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte / Granturismo MY21(-and above), what should I do with my Ubigi account?

How to turn on the Maserati Connect Wi-Fi hotspot in my Maserati?

I have purchased a Maserati Levante / Ghibli / MC20 / Grecale / Quattroporte / Granturismo MY21(-and above) as a second owner. How can I use the WiFi on-board services with Ubigi?

Your message has been sent.
We’ll get back to you shortly.